Welcome to GWT & MEDIA PVT. LTD.! As per COVID situation, currently our entire team is working from home. We discourage client to physically meet with our employees in this pandemic, But If you would like to meet face to face with any of our employees, Please ensure that meetings are scheduled through our company official email and kindly keep company email id info@galaxywebtech.com in CC. Please do not make any cash payment to employee for any of our services. All payment needs to happen through our official website or invoice sent from company emails. Thank you!
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We feel sorry that you had to visit this page. In a way to introduce a scalable customer experience, we offer a crystal clear and comprehensive refund policy.

Before reading the terms, kindly note that we are a professional group of people working to make digital business operations easier for our clients.

  • Before beginning the project work with a particular client, we take out a complete survey to guide ourselves about the brand and its loopholes. This process helps us to check if we can offer desirable results to the company using our strategies.
  • Our working and task development encourages synchronization between both parties eliminating any scope of dispute in the future. Keeping this in mind, we make sure that each project we take out is initiated by keeping the company in the loop as and when the process goes on. Hence, this assists us in eliminating the development of any risk of project cancellation or contract reversal.
  • After approval of the mock-up designs, the payment done by the client becomes non-refundable as we move a step up to the project's development phase.
  • Since we offer a service-based service to the other party, both time and human resources are involved in every completed project. Therefore, we do not offer a refund on the task that is already completed.
  • Moreover, we also do not offer a partial refund mid-way through the initial stage of the project.
  • If the client still wishes to discontinue our services, then the client will be charged only for the completed tasks. However, if any future payment stands pending, then the payment is automatically negated. Kindly note, that no preceding deposit or payment shall be revoked in any scenario.
  • The amount finalised on account of special occasions offered by our marketing team is irrevocable and these projects are time-bound and cannot be nullified.
  • We also do not offer any partial or complete refund in the scenario of the temporary projects that exceed 30 days period.